Green Farm Toys Shipping Information
Shipping Information and Policies
Where do you ship to?
We proudly ship to all 50 US states and Canada . If you live outside of our shipping territory, please contact us to see if shipping is possible to your location. Our robust shopping cart provides LIVE shipping rates to your location. In some instances, customers will have the choice of having their package shipped via FedEx, UPS or the USPS (United States Postal Service). We offer customers the option of shipping via the US Postal Service if their package is 5 pounds or less. If you use a Post Office Box in the billing information, please include a physical street address in the SHIP TO section of the check out in addition to your post office box address if we are shipping via FedEx. If we are shipping to a business address, please include the name of the business. All of our orders that ship to military APO/FPO addresses will be shipped via the USPS. Customers who do not include a physical street address in their shipping information are subject to having their orders cancelled and refunded without exception.
Please be aware that any package shipped outside of the United States may incur additional fees or duties imposed by the courier and/or Customs department. Green Farm Toys has no way of knowing what those fees are, if any. Any additional fees are the sole responsibility of the receiver. Customers who refuse a package because of these fees will automatically be charged a restocking fee of 50% of the original charge and will not be refunded any shipping charges.
What is the delivery time?Typically, the delivery time is up to 6 business days after your order leaves the warehouse. Please call us if you wish to inquire about expedited shipping options. If all of your items are in stock we generally ship your order the same day or within 24 hours. Customers will be notified via email if any item is not in stock and is on back order. Items shipped via Next Day and 2nd Day Air delivery are not guaranteed by FedEx in the event of special circumstances (bad weather, etc).
State Sales TaxGreen Farm Toys charges state sales tax for Indiana, Kentucky and Ohio.
I have a specific delivery request. Can you help?Sure, we'll do our best. When placing an order, you will see a comment area at the bottom of the check out page. Please add any pertinent information you have about your order or any special request you may have for delivery.
Canadian Shipping and Duties Fees InformationOrders sent to Canada via FedEx may incur Brokerage/Duties, Fees and/or Taxes. These fees are charged by the courier and/or government, and not by Green Farm Parts. If a customer refuses a package because of the brokerage fees, duties and/or taxes, we will charge that customer a re-stocking fee of 50% and shipping charges will not be refunded . No exceptions!
Below are the estimated FedEx brokerage fees charged to Canadian customers. They must be paid to the driver in cash at the time of delivery:
Canada Customs requires Canadian recipients to pay applicable duties and taxes on each shipment entering Canada. These charges may include PST, GST, HST, duties and other taxes of good (e.g. excise tax). A brokerage fee is also charged to process shipments and present the requisite customs paperwork to Canada Customs on the importer's behalf.
Your order will be shipped under FedEx's Brokerage Program, where eligible shipments imported into Canada for non-commercial purposes and valued under CAD$ 200 shipped via FedEx are subject to a reduced brokerage fee of CAD$ 10, plus any applicable duties and taxes. Shipments valued at CAD$200 and above and/or being imported to Canada for commercial purposes and/or subject to specialized clearance may incur additional fees.
Please, be aware that FedEx will request payment of these charges at the time of delivery. You have the ability to call FedEx ahead of time (1-800-463-3339) to pay these charges, eliminating the need for payment on delivery.